Who should use it?
The job management system is not just for Electricians – Anyone running a service related business needs it! The fact is, even though we think we have the perfect memory, we forget things. And when it comes to providing top quality service to clients, you can’t afford to forget. This is where the job management systems play their part.
First, I am not promoting a specific system here. You need to decide which is best for you and your business. That said, let’s take a look at some of the benefits you get.
Fast, Easy and Efficient Job Tracking
With the ‘click of a button’ you can check the status of your job, add materials used, slide it into “parts on order”, update your ‘timesheet’ and the list goes on. Pending the system you use, you can upload the before and after photos, generate reports and, of course, generate an invoice at completion. You can even get your client to sign off on the job. No more missing time or materials on a job.
Schedule your jobs
This goes a long way to providing top notch customer service. You schedule the jobs, set the system for reminders, and your client can even receive a message saying you are on the way. How great is it for your clients to see you at the job on time? No missed appointments because you accidently double booked yourself.
Pending the system, you can view each employee on the board and see what jobs they have scheduled, where they have time available for another job etc. That means if an urgent job comes in, you get a total overview of where your entire team is at that point, and who you can despatch to get to the breakdown the quickest.
Upload your online JSA or SWMS and do them online for every job. No paperwork getting lost, everything is attached to the job and there when you need it. No more excuses for not doing it because “I did not have a JSA with me”.
It is important to keep track of the work you do, the time and materials used on every job, and, providing excellent customer service. This is why it makes sense to use a system that fits your needs and is easy to use. Try a system first before you invest in it and make sure you get exactly what you want.